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Hassle-free use for longer

The DJI Care Refresh+ service is a twelve-month extension of the basic insurance offered by DJI on its products. During its term, you can make one replacement of your damaged equipment for a small fee. Before purchasing DJI Care Refresh+, make sure you have DJI Care Refresh for your device.

Damage coverage

Damage caused by operator error, contact with water, a fall or signal interference during use is covered.

When an accident occurs

1. The user reports the malfunction and sends the product to DJI service with a note that it has DJI Care Refresh+.
2. The user receives a repair quote and, based on this, decides whether to have the repair/replacement done for a fee or by DJI Care Refresh+.
3. Once DJI Care Refresh+ is selected, the user pays a fee.
4. The replaced or repaired product is delivered to the user on a priority basis. Transport costs are paid by DJI.

Attention

1. Before purchasing DJI Care Refresh+, make sure that DJI Care Refresh for your device is still active and there is at least one replacement left.
2.Once you have purchased and assigned DJI Care Refresh+, to your device, a service agreement will be emailed to you. DJI Care Refresh+ will be associated with your device and take effect within 24 hours.
3. The replacement service provided by DJI Care Refresh+ is valid for one year and will not begin until the DJI Care Refresh expires. The product warranty period is immediately extended upon receipt of the DJI Care Refresh+ service contract.
4. DJI Care Refresh+ and the corresponding product must be purchased in the same country or region, as the benefits provided by DJI Care Refresh+ are only valid in the region where it was purchased.
5. When you return your equipment for a DJI Care Refresh+ replacement. The replacement unit will be new or equivalent to the new unit in appearance and performance.

Disclaimer

DJI Care Refresh+ does not cover:

1. Lost or partially lost product.
2. Theft or abandonment of the product.
3. Damage caused by use of the product in inappropriate weather conditions.
4. The transmitter, additional accessories.
5. Deliberate loss of the product.
6. Damage to the housing which does not affect the operation of the product.
7. Direct or indirect damage caused by force majeure.
8. Faults occurring outside the validity period of DJI Care Refresh+.
9. Additional charges for model upgrades, performance improvements.
10. Faults that result from modifications not carried out in accordance with the instructions in the user manual or from the use of incompatible batteries and charger.
11. Faults resulting from the use of unauthorised accessories, batteries or software.

Key features of DJI Care Refresh+
  • Extension of the Care Refresh service for a further 12 months,
  • replacement or repair of the product for a small fee,
  • covers accidents through the fault of the operator,
  • fast service delivery.
Product Price (gross) of replacement under DJI Care Refresh+ services
DJI Care Refresh + Mavic Air 2 EU 279zł
DJI Care Refresh + Mavic Mini EU 149zł
DJI Care Refresh + Mavic 2 EU 559zł
DJI Care Refresh + Phantom 4 Pro 599zł
DJI Care Refresh + Mavic Air EU 279zł
DJI Care Refresh + Osmo Action EU 139zł
DJI Care Refresh + Osmo Mobile 3 EU 49zł
DJI Care Refresh + Osmo Pocket EU 139zł
DJI Care Refresh + Ronin-S EU 179zł
DJI Care Refresh + Ronin-SC EU 139zł
DJI Care Refresh + OM4 EU 45zł

Dimensions and weights

Gross weight
0.05 kg
Package width
11.5 cm
Package height
0.1 cm
Package length
14 cm

Product codes

EAN
6958265189470
Manufacturer code
CP.QT.00003767.01

Photopoint offers free shipping for orders over 99 € delivered to Estonia. Take a look in the tab "Delivery" for a more precise delivery estimate.

For this product you can select the desired delivery method at the shopping cart:

Photopoint store Pick-up


Place your order from Photopoint web store and pick your goods up from one of Photopoint`s brick and mortar stores. The delivery to Photopoint store is free even for orders less than 99 €. You will be noticed by e-mail when your order is ready for pick-up.

The Photopoint stores are located in Tallinn and Tartu. See the exact locations from here.

Omniva parcel terminal 

You can order the goods to one of the Omniva Parcel terminals. Choose the desired terminal at the shopping cart. As the shipment arrives to the selected terminal, you will be sent an SMS-notification with an unique code. Go to the terminal within a week, enter the code and take your package. It is as simple as that.

See Omniva Parcel terminal locations here.

SmartPOST parcel terminal

Did not find an Omniva terminal at suitable location? Try SmartPost. Choose the desired terminal at the shopping cart. As the shipment arrives to the selected terminal, you will be sent an SMS-notification with an unique code. Go to the terminal within a week, enter the code and take your package. This method actually works for all parcel terminals.

See SmartPOST parcel terminal locations here.

DPD parcel locker

Make sure you check out also the locations of DPD parcel lockers. These are located all over Estonia. The delivery is the same. As the shipment arrives to the selected locker, you will be sent an SMS with a unique code. Go to the locker, enter the code and take your package.

See DPD parcel locker locations here.

Smartpost Finland parcel terminal

SmartPOST Finland is the best way to order goods to Finland. These terminals work the same way as in Estonia. As the shipment arrives to the selected terminal in Finland, you will be sent an SMS-notification with an unique code. Go to the terminal, enter the code and take your package.

See SmartPOST Finland parcel terminal locations here.

Matkahuolto parcel service

Matkahuolto is easy way to order goods to Finland. These are located also in smaller Finnish towns. As the shipment arrives to the selected Matkahuolto outlet, you will be sent an SMS-notification or an e-mail. Go to the outlet, show your ID and take your package.

See Matkahuolto outlet locations here.

Omniva courier delivery

The courier will transport your goods from Photopoint straight to the provided address. The delivery will take place at workdays from 08:00 to 17:00. Hold your phone near you as the courier will call you prior to its arrival. Please make sure there is someone at the destination, eligible to receive the shipment. 

The product can only be ordered from our online store and it takes from 4-7 working days for delivery within Estonia.

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